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What is Uber Pet?
Uber Pet gives riders the option to bring their furry friends along for their ride. By accepting an Uber Pet request as an Uber driver, you’re agreeing to allow the passenger's pet to join them in your vehicle.
Uber Pet rides function just like UberX rides, with the key difference being that a pet joins the rider for the trip. When you accept Uber Pet rides as an Uber driver, you'll receive an additional fee for driving Uber Pet and accommodating the rider’s furry friend.
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What kinds of pets can ride in an Uber Pet?
The majority of riders who request Uber Pets travel with a dog or a cat. Riders may bring one pet in an Uber Pet. The driver has the option to cancel any ride they don’t feel comfortable with. It is also up to the driver’s discretion to refuse transport if the rider brings along more than one pet per ride.
Other types of animals are permitted but, as a driver, it is up to your discretion if you want to accept them in your vehicle.
Animals should not be aggressive, unsafe, or unruly–if they exhibit any problems or behavioral issues, drivers can refuse transportation to the rider. You have the option to cancel any ride you don’t feel comfortable with.
Are service animals allowed in an Uber?
According to Uber’s service animal policy, “a service animal is an animal that is trained to work or perform tasks for an individual with a disability”.
Uber Pet rides are specifically designed for non-service pets. However, service animals are always allowed to accompany riders at no additional cost, as per Uber’s service animal policy.
This applies to all Uber trips, not just Uber Pet. Additionally, federal and local laws may mandate that service animals be accommodated without any extra fees.
Uber drivers should be aware that service animals do not need to wear a tag, be registered, or display proof that it is indeed a service animal. Riders are also not required to provide documentation to drivers.
How to turn on Uber Pet? How to turn off Uber Pet?
In order to turn on Uber Pet as an Uber driver, follow these steps from Uber:
- Navigate to your settings and select the Uber Pet prompt.
- Once you click on the prompt, select the “Turn On” button.
- Receive confirmation of your opt-in and be notified that you’ll receive Uber Pet trips.
- Once you have opted in, you will be able to confirm that you’ve opted in by checking your driver “Preferences” screen in your settings.
To turn off Uber Pet, drivers can disable Uber Pet requests in their settings. Make sure to select “Preferences” on your app home screen, and then unselect Uber Pet to discontinue offering Uber Pet trips to riders.
How should Uber Drivers handle clean up if a pet makes a mess?
Drivers should know that minor issues such as pet hair or odors won't result in a cleaning fee. Uber recommends that drivers have a towel or seat covers ready if they plan to opt in to Uber Pet rides.
However, if there are more significant messes like urine, feces, or deep scratches drivers can request standard cleaning fees. These fees will be determined based on the severity of the damage. Drivers should reach out to Uber support in such cases.
If professional cleaning or repairs are needed due to incidents like urine, feces, or vomit, the rider will be charged a cleaning fee, and drivers will be reimbursed upon submitting a receipt.
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Final thoughts on driving with Uber Pet
Driving with Uber Pet can be a rewarding way to offer pet-friendly rides while earning a little extra money. By understanding the policies around service animals, knowing how to opt in and opt out of Uber Pet, and being prepared for potential pet-related messes, you can provide a smooth and enjoyable experience for both you and your passengers.
Whether you’re already an experienced Uber driver or just considering opting into Uber Pet, these tips should help you feel more confident in accommodating rider’s furry friends on the road!
Ready to start driving with Uber Pet and make some extra income? Sign up as an Uber driver now and start accepting rides! Also, don’t forget to download the Solo app to help you manage your gig work business!
