HOW IT WORKS
Smart Schedule & Pay Guarantee
Without transparent, market wide earnings information it can make your decision of where and when to work extremely difficult. We're here to give you all the information you need to see what jobs are paying the most in real time and make it easy to plan your schedule to hit your earnings goal faster—guaranteed.
View Pay Guarantee Coverage Map →1
Optimize your time and make more
Smart Schedule shows you the best jobs to work at any hour of the day in your city. Our users that optimize their schedules with can earn up to 40% more per hour! We use millions of data points in your city to show you what you can expect to take home whether you’re working 2 hours or 10.
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Guarantee your daily pay
Thousands of workers across the country have now optimized and guaranteed more than $10 million dollars of earnings with Solo. Use credits to Guarantee the hours you work and take the anxiety out of day-to-day gig work.
What happens if you make more than we predict? It's all yours.
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Manage your schedule
See all of the hours you’ve scheduled for each day, recommendations for the highest paying jobs that day, the schedule you’ve set, and your predicted earnings—all in one page for easy management across apps.
Frequently Asked Questions
What is the Solo Pay Guarantee Program?
Solo’s Pay Guarantee program ensures that you get paid what you’re promised. When you plan your app-based work schedule using Smart Schedule, we predict your earnings — and if you make less than our prediction for a scheduled hour, we pay you the difference. No stress. No surprises.
Think of it as a safety net for your gig work. You can lock in guaranteed earnings for hourly blocks. As long as you follow the rules and work the full hour, Solo has your back — we’ll make up the difference if your app pays less than expected.
Think of it as a safety net for your gig work. You can lock in guaranteed earnings for hourly blocks. As long as you follow the rules and work the full hour, Solo has your back — we’ll make up the difference if your app pays less than expected.
What do I need to qualify for the Pay Guarantee Program?
1. Head to the Apple or Google Play store and download the app.
2. Follow the prompts to create an account.
3. Link your corresponding "app based" or "gig work" accounts (i.e. Uber, Lyft, Doordash, etc.) and maintain that connection when participating in the Solo Pay Guarantee Program.
4. Opt in and keep Solo's location tracking feature on while working the schedule time blocks and keep the app on in the background.
5. Use the Solo Pay Prediction feature to add hourly work blocks and save your schedule.
6. Be online, accepting the majority of requests and completing (according to the Terms and Conditions of the gig company) the corresponding jobs on those selected gig company accounts during the hours scheduled via the Solo Pay Prediction feature. See the map above for the list of cities this feature is available in.
7. Average at least one job for the hours scheduled/guaranteed (jobs are defined as trips, deliveries, orders or other earnings activities) and be online/working the majority of the hour (depending on job platform).
8. Link a payment methode (Venmo or Paypal) via the Solo app to facilitate the pay out of any applicable reimbursement.
2. Follow the prompts to create an account.
3. Link your corresponding "app based" or "gig work" accounts (i.e. Uber, Lyft, Doordash, etc.) and maintain that connection when participating in the Solo Pay Guarantee Program.
4. Opt in and keep Solo's location tracking feature on while working the schedule time blocks and keep the app on in the background.
5. Use the Solo Pay Prediction feature to add hourly work blocks and save your schedule.
6. Be online, accepting the majority of requests and completing (according to the Terms and Conditions of the gig company) the corresponding jobs on those selected gig company accounts during the hours scheduled via the Solo Pay Prediction feature. See the map above for the list of cities this feature is available in.
7. Average at least one job for the hours scheduled/guaranteed (jobs are defined as trips, deliveries, orders or other earnings activities) and be online/working the majority of the hour (depending on job platform).
8. Link a payment methode (Venmo or Paypal) via the Solo app to facilitate the pay out of any applicable reimbursement.
Why do I need to set my schedule?
The Smart Schedule tool shows you the optimal earnings schedule for your day. Saving your selected job schedule allows us to know which job you plan to work (and the corresponding predicted earnings to attribute to your daily pay guarantee.)
How does the Pay Guarantee Program work?
1 Credit = 1 Guaranteed Hour
To use the Pay Guarantee:Use a credit to schedule yourself in 1-hour blocks.
Keep the Solo app open and running in the background during the scheduled time.
Work only on the platform you selected — no multi-apping.
Stay within your city’s boundary at least 70% of the time. Check the coverage map →
Work the full 60 minutes of the scheduled block.
*If you work less than 60 minutes, the guarantee will be adjusted based on time worked. For example, if the hourly guarantee is $20 but you worked only 30 minutes, you’ll be eligible for up to $10.
To use the Pay Guarantee:Use a credit to schedule yourself in 1-hour blocks.
Keep the Solo app open and running in the background during the scheduled time.
Work only on the platform you selected — no multi-apping.
Stay within your city’s boundary at least 70% of the time. Check the coverage map →
Work the full 60 minutes of the scheduled block.
*If you work less than 60 minutes, the guarantee will be adjusted based on time worked. For example, if the hourly guarantee is $20 but you worked only 30 minutes, you’ll be eligible for up to $10.
What makes an hour ineligible for the Pay Guarantee Program?
Make sure to follow these rules to receive your Pay Guarantee payout:
🚫 Worked on a different platform.
Example: You scheduled DoorDash but worked on Uber. That hour won’t count.
(Reminder: Uber and Uber Eats are treated as different platforms.)
🚫 Left the city boundary too often.
You must stay within the designated map area at least 70% of the time.
Check boundaries here →
🚫 Didn’t work the full hour.
Being available isn’t enough — you must be actively working (picking up and completing jobs).
🚫 Worked on multiple platforms.
Unfortunately there is no multi-apping during your scheduled hour.
🚫 Worked on a different platform.
Example: You scheduled DoorDash but worked on Uber. That hour won’t count.
(Reminder: Uber and Uber Eats are treated as different platforms.)
🚫 Left the city boundary too often.
You must stay within the designated map area at least 70% of the time.
Check boundaries here →
🚫 Didn’t work the full hour.
Being available isn’t enough — you must be actively working (picking up and completing jobs).
🚫 Worked on multiple platforms.
Unfortunately there is no multi-apping during your scheduled hour.
How do I check my past Pay Guarantee Program hours?
You can view your past Pay Guarantee history in the app by following these steps:
1. Tap the Schedule tab
2. Go to the Summary section
3. In the top middle of the screen use the arrows to move the dates forward or back
4. Tap on each Hour Block to see a breakdown
1. Tap the Schedule tab
2. Go to the Summary section
3. In the top middle of the screen use the arrows to move the dates forward or back
4. Tap on each Hour Block to see a breakdown
Does this cost anything?
Pro Plan users have unlimited access to the Smart Schedule in their city. Pro Plus Plan users also receive 60 free credits (one credit = one hour of work) to guarantee their pay each month as a part of their subscription. To guarantee more hours, you can purchase additional credits for $0.40. If you purchase credits in bulk, you can save up to 25%. You can also find more information on our pricing page.
Where does this data come from and how do you predict hourly earnings?
We are able to provide earnings predictions for major gig jobs across each hour and day of the week by using collective data and insights from the Solo community. This real, community based data informs Solo's predictive algorithm, which shows your predicted earnings by job and hour. Your anonymized work information contributes to the community insights; however, your personal information is never available to anyone else.
Why are you offering this?
Our overarching goal is to provide income stability for workers in the gig space by eliminating the downside risk associated with flexible work and variable pay. We believe this can be accomplished by providing you with better earnings data that solves the problem of where, when and what job you should work to hit your income goals. We want to help you, and others, stabilize earnings and optimize your time.
How are payouts calculated?
Payouts are calculated by taking the difference between your total daily guaranteed value that you've saved in the Solo app and your actual earned income. If you work the full hour, completing at least one trip per hour, and are driving within the coverage zone, you would be eligible for the full value of the daily guarantee. Please note that Solo does not use online time to calculate time worked—Solo uses your actual time worked plus buffers for waiting in between trips to calculate your time worked within a Pay guarantee hour.
For example, if you guarantee an income floor of $10 over four hours within one day, and you earn a total of $35 while following the requirements listed in-app, you would be owed $5. If you earned $45, you would not be owed a payout—you keep the upside!
For example, if you guarantee an income floor of $10 over four hours within one day, and you earn a total of $35 while following the requirements listed in-app, you would be owed $5. If you earned $45, you would not be owed a payout—you keep the upside!
When will I get paid if I worked eligible Pay Guarantee hours?
Pay Guarantee reviews happen on a 2-day rolling basis.
Example: Work a guaranteed block on Tuesday, and your payout (if eligible) processes on Thursday.
To receive your payout, make sure to link a payment method to your Solo Wallet. You can review instructions on how to link a payment method to your Solo Wallet below.
Example: Work a guaranteed block on Tuesday, and your payout (if eligible) processes on Thursday.
To receive your payout, make sure to link a payment method to your Solo Wallet. You can review instructions on how to link a payment method to your Solo Wallet below.
How to add a payout method to your Solo Wallet
1. Open the Solo app.
2. Tap the menu icon (top-left corner).
3. Select “Wallet”.
4. Tap “Add PayPal/Venmo Account.” Choose either PayPal or Venmo:
- For PayPal, enter the associated email address.
- For Venmo, enter the phone number linked to your Venmo account.
5. Tap “Link” and you’re all set!
2. Tap the menu icon (top-left corner).
3. Select “Wallet”.
4. Tap “Add PayPal/Venmo Account.” Choose either PayPal or Venmo:
- For PayPal, enter the associated email address.
- For Venmo, enter the phone number linked to your Venmo account.
5. Tap “Link” and you’re all set!
What if I have questions or feedback?
Great—we're happy to help. Feedback is important and we are always seeing to improve our service. Please reach out to us at info@worksolo.com and we'll get back to you as soon as possible.